Shipping Policy

1. Order Processing Time

  • All orders are processed within 1-3 business days (Monday to Friday, excluding holidays) from the time the order is placed.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • You will receive a confirmation email once your order is processed, and another email with tracking information once your order has been shipped.

2. Shipping Countries and Regions

We currently ship only to the United States. Unfortunately, we do not offer international shipping at this time.

Countries/Regions We Ship To:

  • United States (All states within the U.S. are included)

Countries/Regions We Do Not Ship To:

  • International orders outside the United States are not accepted at this time.

3. Estimated Delivery Time

  • Domestic U.S. Shipping: The estimated delivery time for orders within the U.S. is 5-7 business days after the order is shipped.

Please note that delivery times are estimates and may vary based on the shipping carrier, location, and season.

4. Shipping Fees

Standard Shipping :

  • Orders from $0.01 - $29.99: $3.99 shipping fee.

  • Orders over $30: Free shipping (within the U.S.).

5. Shipping Methods and Carriers

We partner with trusted carriers to ensure your order arrives safely and on time. We may use USPS, FedEx, or UPS for deliveries.

You will receive tracking information once your order has been shipped.

6. Customs and Duties for U.S. Orders

  • For U.S. orders, no customs duties or taxes will be charged as we ship domestically within the U.S. There are no additional fees for U.S. shipments.

For International Orders (if applicable in the future):

  • If we expand to ship internationally, customers will be responsible for any customs duties or import taxes that may apply to international shipments.

7. Standard Shipping

    • Delivery within 5-7 business days.

8. Free Shipping Policy

We offer Free Standard Shipping on orders over $30 within the U.S.

  • To qualify for free shipping, your order must be a total of $30 or more before taxes and shipping fees are applied.

  • Free shipping applies only to U.S. orders.

9. Shipping Address

Please ensure that the shipping address you provide is correct. We are not responsible for items that are delayed or lost due to incorrect or incomplete addresses provided by the customer. If you notice an error, please contact us immediately, and we will try to update the address before the order is processed.

10. Shipping Delays

  • Delivery times may vary due to weather conditions, high-demand periods (e.g., holidays), or issues with the shipping carrier.

  • While we strive to deliver your order on time, we cannot be held responsible for delays caused by third-party carriers.

11. Tracking Your Order

Once your order has shipped, you will receive an email with tracking information. You can track the status of your shipment using the carrier's website.

12. Missing or Damaged Items

If your item arrives damaged or you received an incorrect product, please contact our customer service team immediately at [email protected] or call +1 (310) 553-5300. We will help resolve the issue by offering a replacement or refund for the damaged or incorrect item at no additional cost.