Payment Terms
1. Payment Methods
At Kushnikova, we accept payments exclusively through PayPal for all online transactions. We have chosen PayPal as our preferred payment method due to its high-level security features and global recognition. Please note that we do not accept credit card payments, bank transfers, or other payment methods at this time. By using PayPal, you can enjoy a quick and secure checkout process.
2. Payment Security
We prioritize the safety and security of your payment information. PayPal uses advanced encryption technology and offers fraud protection to ensure your sensitive data is kept secure throughout the payment process. When you complete your purchase through PayPal, you are guaranteed that your payment details are securely processed and not shared with any third parties.
PayPal also offers buyer protection for eligible purchases, ensuring peace of mind for our customers when making transactions. You can read more about PayPal’s buyer protection policies on their website.
3. Payment Confirmation
After your payment is successfully processed through PayPal, you will receive a confirmation email containing your order details, including the order number, items purchased, and total amount paid. This email serves as your receipt and verifies that your payment has been successfully received. If you do not receive a confirmation email within a few minutes of completing your purchase, please check your spam folder or contact our customer support team.
4. PayPal Payment Logo
To ensure a seamless and secure payment experience, the PayPal logo will be prominently displayed throughout the checkout process on our website. By clicking on the PayPal logo during checkout, you will be directed to PayPal’s secure payment platform where you can complete your payment with ease.
5. Currency and Conversion
All transactions on Kushnikova are processed in U.S. Dollars (USD). If you have a PayPal account that uses a different currency, PayPal will automatically convert your payment to USD at the prevailing exchange rate. Please note that any currency conversion fees or additional charges will be applied by PayPal and are not the responsibility of Kushnikova.
6. Payment Processing Time
Payment processing through PayPal is typically instant. However, in some cases, PayPal may perform additional security checks, which may cause a delay in processing. If there are any issues with the payment processing, you will be notified immediately, and we will assist you in resolving the issue.
7. Fraud Prevention and Order Verification
To protect our customers and ensure the safety of every transaction, we may request additional verification for orders that are flagged by PayPal’s fraud detection system. In some cases, PayPal may ask for proof of identity or a different payment method. This helps prevent fraudulent transactions and ensures that your purchase is processed securely.
8. Payment Disputes and Chargebacks
If you encounter any issues with your payment or believe there was an error with the transaction, please contact Kushnikova customer support as soon as possible. We will work with you to resolve any payment-related disputes. If a chargeback or dispute is filed through PayPal, it may delay the processing of your order, and we may request additional documentation from both you and PayPal.
9. Refunds
Refunds will be issued to the original PayPal account used for payment. Once a refund is processed, you will receive a notification from PayPal regarding the status of your refund. Please allow up to 10 business days for the refund to appear in your PayPal account, depending on PayPal’s processing times.
10. Customer Support
If you have any questions or concerns regarding payment, please don’t hesitate to contact our customer service team at [email protected] or call us at +1 (310) 553-5300. Our team is here to assist you and ensure your shopping experience is smooth and secure.